NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

• Behavior that disadvantages the victim
• Intent to harm the victim
• Causing physical or emotional damage to the victim
• Unequal power relations existing between the imposer and the victim.
• Other incidents deemed as bullying by the Campus Bullying Response Group.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.

1. To provide faculty, staff, and students with comprehensive medical consultation services, NCHU has appointed five of the directors and attending physicians employed by its affiliated teaching hospital to each offer a session of professional medical consultation one day per week.
2. Click the link below to see a schedule of available medical consultation sessions.
3. Pursuant to the Pharmaceutical Affairs Act, campus physicians may only provide medical consultation and will not be able to prescribe any oral or external medications.

1. When receiving a suspicious phone call, remember the “hear, hang up, and verify” principle. Hang up the phone immediately if you hear something suspicious, and call the 165 Fraud Prevention Hotline for verification. Do not transfer any money at a bank or ATM to avoid being scammed.
2. Fraud prevention: Please add Trend Micro Fraud Prevention Pro as a friend on LINE, install the Trend Micro Check browser extension, turn off iMessage when not in use, and keep the 3C (calm-check-call) principle in mind.
3. What to do if you have been scammed: Collect the necessary supporting documents and file a police report at the local police station or via the National Police Agency website, through which you may follow up on updates to your case.

The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

1) Students may accept the on-campus health examination service provided for all new students.

2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

2) External health examination results are only valid if issued within the three months leading up to the new semester.

Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Grievance Review Committee has been established pursuant to the University’s Student Grievance Regulations to handle complaints filed by students.
2. Individual students, student associations, and other student self-governing bodies who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Grievance Review Committee in accordance with Student Grievance Regulations.

1. Service introduction: International students who encounter difficulty adjusting to life in Taiwan, emotional distress, or interpersonal relationship issues may apply for counseling online, and the University will arrange counseling sessions with a therapist.
2. Method of application:

1) All individual psychological counseling service is on an appointment basis. Please login “NCHU single sign on system”->”All Application Entry” → “Psychological Counseling system”to apply for counselling service.
※P.S. If you’re facing trouble making online appointment, you may also phone the center with no. 04-22840241 ext. 39 during office hours or visit the center in person to make an appointment instead.
2) Notification of appointment time: The center will match you with a suitable psychologist according to your expectations for consultation and convenient meeting time. After matching you with a suitable psychologist for you, you will be notified by text message and E-mail. Please wait patiently.
3) Number of sessions: In principle, each student may reserve up to two courses of treatment of six 50-minute weekly sessions each per semester.
4) Fees: Unless otherwise stipulated, the Center’s counseling services are provided to University students free of charge.
5) Confidentiality: The Center and its counselors will keep your information strictly confidential, except in circumstances of imminent danger posed to the lives of the student themselves or to others that necessitate a mandatory report according to the law.
6) Safety: For the safety of all parties involved, dangerous objects are prohibited in the counseling space.

1. Introduction:

Each counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes towards life through a series of explorative, topic-based activities. If you and your classmates are interested, you can sign up for a session or ask your academic advisor to do it for you.

2. Application procedures:

1) Download the application form from the Health and Counseling Center website.

2) Email the completed form to counsel@nchu.edu.tw.

3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the details of the appointment.

4) Three days prior to the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.

5) After the counseling session, participants are required to fill out a feedback questionnaire.

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

1) An application form and a letter of consent for the insurance company’s inquiries

2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution)

3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution)

4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible)

5) For claims involving bone fractures, a copy of the X-ray image is required.

In 2024, NCHU signed contracts with 34 designated medical institutions, including 10 hospitals and 24 clinics, to offer discounts on consultation registration fees and certain out-of-pocket medical expenses for our faculty and students.

※ Discounts will only be applied if the official student or faculty identification document is presented during the consultation.

※ All contracted hospitals and clinics are bilingual-friendly.