Health&Safety

Health Examination Subsidy

Quota-based faculty members, civil servants, technicians, and custodians over the age of 40 are eligible for the health examination subsidy every other year.

Labor Insurance

To file a labor insurance claim, download and fill out the appropriate form on the Bureau of Labor Insurance website and submit it to the Personnel Department, which will review the form and attach a seal of approval.

Class Counseling Service

1. Introduction:

Each counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes toward life through a series of explorative, topic-based activities. If you and your classmates are interested, sign up for a session or ask your academic advisor to do it.

2. Application procedures:

  (1) Download the application form from the Health and Counseling Center website.

  (2) Email the completed form to counsel@nchu.edu.tw.

  (3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the appointment details.

  (4) Three days before the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.

  (5) After the counseling session, participants are required to fill out a feedback questionnaire.

Student Group Insurance

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

  (1) An application form and a letter of consent for the insurance company’s inquiries;

  (2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution);

  (3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution);

  (4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible);

  (5) For claims involving bone fractures, a copy of the X-ray image is required.

Emergency contact

The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

Physical Examination for Freshmen

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

  (1) Students may accept the on-campus health examination service provided for all new students.

  (2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

  (1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

  (2) External health examination results are only valid if issued within the three months leading up to the new semester. Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

Student Appeals

1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Appeal Review Committee has been established pursuant to the University’s Guidelines on Student Appeal Procedures to handle complaints filed by students.

2. Individual students, student associations, and other student self-governing bodies (hereinafter referred to as “complainant”) who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Appeal Review Committee pursuant to the Guidelines on Student Appeal Procedures.

Student Counseling

1. Service introduction: International students who encounter difficulty adjusting to life in Taiwan, emotional distress, or interpersonal relationship issues may apply for counseling online, and the University will arrange counseling sessions with a therapist.

2. Method of application:

    (1) All sessions for personal psychological counseling must be arranged in advance through appointments. Please login to “NCHU single sign-on system” → “All Application Entry” → “Psychological Counseling system” to apply for counseling services.

※P.S. Should you’re facing difficulties scheduling an appointment online, you can alternatively call the Center at 04-22840241 ext. 39 during business hours or visit the Center directly to arrange an appointment.

   (2) Notification of appointment time: The Center will pair you with a suitable psychologist (therapist) based on your consultation preferences and preferred meeting schedule. Once a suitable psychologist (therapist) is found, you will receive a notification via text message and E-mail. We appreciate your patience during this process. 

   (3) Number of sessions: Each semester, students can book up to two treatment courses, with each course consisting of six weekly sessions lasting 50 minutes.

   (4) Fees: Unless otherwise stipulated, the Center’s counseling services are provided to University students free of charge.

   (5) Confidentiality: The Center and its counselors will keep your information strictly confidential, except in circumstances of imminent danger posed to the lives of the students themselves or to others that necessitate a mandatory report according to the law.

   (6) Safety: For the safety of all parties involved, dangerous objects are prohibited in the counseling space.

Sexual harassment complaints

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

Campus Bullying Complaints

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

    • Behavior that disadvantages the victim
    • Intent to harm the victim
    • Causing physical or emotional damage to the victim
    • Unequal power relations existing between the imposer and the victim.
    • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.