Health&Safety

Safety (Smoking/Drinking Laws and Scams)

The minimum legal age for drinking and smoking is 20 in Taiwan, and driving under the influence of alcohol is strictly prohibited by law. Furthermore, cigarettes and alcoholic beverages are prohibited throughout NCHU.Many international students have fallen victim to scam calls, which are prevalent in Taiwan. As a reminder, do not provide any personal information such as your bank account number, online banking login credentials, date of birth, and even the romanized spelling of your name, as such information can be used to gain control of your bank account. When you receive a call from an unknown caller who claims to be a government, telecom, or bank employee, do not answer any questions or listen to their orders. Your best course of action is to hang up immediately, or ask for their number and report it to the 165 Antifraud Hotline (reachable by cellphones) to see if it is indeed a scam call.

National Health Insurance Application

Employees who wish to apply for NHI coverage for themselves or their dependents may visit the NHI and Labor Insurance Application and Change System (link available on the Personnel Department website) and provide their or their dependents’ personal information and the starting date of the coverage.

Class Counseling Service

1. Introduction:

Each counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes toward life through a series of explorative, topic-based activities. If you and your classmates are interested, sign up for a session or ask your academic advisor to do it.

2. Application procedures:

  (1) Download the application form from the Health and Counseling Center website.

  (2) Email the completed form to counsel@nchu.edu.tw.

  (3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the appointment details.

  (4) Three days before the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.

  (5) After the counseling session, participants are required to fill out a feedback questionnaire.

Student Group Insurance

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

  (1) An application form and a letter of consent for the insurance company’s inquiries;

  (2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution);

  (3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution);

  (4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible);

  (5) For claims involving bone fractures, a copy of the X-ray image is required.

Sexual harassment complaints

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

Campus Bullying Complaints

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

    • Behavior that disadvantages the victim
    • Intent to harm the victim
    • Causing physical or emotional damage to the victim
    • Unequal power relations existing between the imposer and the victim.
    • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.

Medical Consultation

1. To provide faculty, staff, and students with comprehensive medical consultation services, the University has appointed five of the directors and attending physicians employed by its affiliated teaching hospital to each offer a session of professional medical consultation one day per week.

2. Click the link below to see a schedule of available medical consultation sessions.

3. Pursuant to the Pharmaceutical Affairs Act, campus physicians may only provide medical consultation and will not be able to prescribe any oral or external medications.

Fraud Prevention

1. When receiving a suspicious phone call, remember the “hear, hang up, and verify” principle.

Hang up the phone immediately if you hear something suspicious, and call the 165 Fraud Prevention Hotline for verification.

Do not transfer any money at a bank or ATM to avoid being scammed.

2. Fraud prevention:

Please add Trend Micro Fraud Prevention Pro as a friend on LINE, install the Trend Micro Check browser extension, turn off iMessage when not in use, and keep the 3C (calm-check-call) principle in mind.

3. What to do if you have been scammed:

Collect the necessary supporting documents and file a police report at the local police station or via the National Police Agency website, through which you may follow up on updates to your case.

Emergency contact

The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

Physical Examination for Freshmen

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

  (1) Students may accept the on-campus health examination service provided for all new students.

  (2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

  (1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

  (2) External health examination results are only valid if issued within the three months leading up to the new semester. Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.