Health&Safety

Health Examination Subsidy

Quota-based faculty members, civil servants, technicians, and custodians over the age of 40 are eligible for the health examination subsidy every other year.

Labor Insurance

To file a labor insurance claim, download and fill out the appropriate form on the Bureau of Labor Insurance website and submit it to the Personnel Department, which will review the form and attach a seal of approval.

Class Counseling Service

1. Introduction:

Each counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes toward life through a series of explorative, topic-based activities. If you and your classmates are interested, sign up for a session or ask your academic advisor to do it.

2. Application procedures:

  (1) Download the application form from the Health and Counseling Center website.

  (2) Email the completed form to counsel@nchu.edu.tw.

  (3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the appointment details.

  (4) Three days before the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.

  (5) After the counseling session, participants are required to fill out a feedback questionnaire.

Student Group Insurance

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

  (1) An application form and a letter of consent for the insurance company’s inquiries;

  (2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution);

  (3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution);

  (4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible);

  (5) For claims involving bone fractures, a copy of the X-ray image is required.

Emergency contact

The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

Physical Examination for Freshmen

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

  (1) Students may accept the on-campus health examination service provided for all new students.

  (2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

  (1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

  (2) External health examination results are only valid if issued within the three months leading up to the new semester. Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

Student Appeals

1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Appeal Review Committee has been established pursuant to the University’s Guidelines on Student Appeal Procedures to handle complaints filed by students.

2. Individual students, student associations, and other student self-governing bodies (hereinafter referred to as “complainant”) who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Appeal Review Committee pursuant to the Guidelines on Student Appeal Procedures.

Student Counseling

I. Service Description
International students who experience difficulties related to daily life adjustment, emotional concerns, intimate relationships, or interpersonal relationships during their studies are welcome to apply for counseling services through our online system. After submitting an application, a licensed counselor will be assigned to provide regular counseling sessions.
II. Application Procedure
1. Appointment Method
Our center operates on a by-appointment-only basis. Please login to “NCHU single sign-on system” → “All Application Entry” → “Psychological Counseling system” to apply for counseling services.
※Note: If you are unable to make an appointment through the online system, you may contact us by phone during office hours or visit the Counseling Center in person for assistance.
2. Appointment Notification
After we match you with an appropriate counselor, you will be notified of your appointment time via SMS and email. Thank you for your patience while we complete the arrangement.
3. Number of Sessions
Each student may apply for one counseling round per semester.
Each round consists of six sessions, with each session lasting 50 minutes.
4. Service Fee
All counseling services provided by the Counseling Center are free of charge for enrolled students of this university.
5. Confidentiality Policy
The Counseling Center and its professional counselors are responsible for protecting your privacy and will not disclose your personal information without your consent.
Exceptions apply in situations involving immediate danger to yourself or others, or when disclosure is required by law.
6. Safety Regulations
To ensure the safety of both students and counselors, dangerous items are strictly prohibited in counseling spaces.

Sexual harassment complaints

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

Campus Bullying Complaints

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

    • Behavior that disadvantages the victim
    • Intent to harm the victim
    • Causing physical or emotional damage to the victim
    • Unequal power relations existing between the imposer and the victim.
    • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.