NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.nn2. Elements that constitute campus bullying:n

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• Behavior that disadvantages the victim

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• Intent to harm the victim

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• Causing physical or emotional damage to the victim

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• Unequal power relations existing between the imposer and the victim.

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• Other incidents deemed as bullying by the Campus Bullying Response Group.

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n3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.

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1. To provide faculty, staff, and students with comprehensive medical consultation services, NCHU has appointed five of the directors and attending physicians employed by its affiliated teaching hospital to each offer a session of professional medical consultation one day per week.

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2. Click the link below to see a schedule of available medical consultation sessions.

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3. Pursuant to the Pharmaceutical Affairs Act, campus physicians may only provide medical consultation and will not be able to prescribe any oral or external medications.

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1. When receiving a suspicious phone call, remember the “hear, hang up, and verify” principle. Hang up the phone immediately if you hear something suspicious, and call the 165 Fraud Prevention Hotline for verification. Do not transfer any money at a bank or ATM to avoid being scammed.

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2. Fraud prevention: Please add Trend Micro Fraud Prevention Pro as a friend on LINE, install the Trend Micro Check browser extension, turn off iMessage when not in use, and keep the 3C (calm-check-call) principle in mind.

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3. What to do if you have been scammed: Collect the necessary supporting documents and file a police report at the local police station or via the National Police Agency website, through which you may follow up on updates to your case.

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The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

1. All new students, regardless of their level of study, must undergo the new student health examination.nn2. Examination method:nn1) Students may accept the on-campus health examination service provided for all new students.nn2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.nn3. Other requirements:nn1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.nn2) External health examination results are only valid if issued within the three months leading up to the new semester.nnPlease download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

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1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Grievance Review Committee has been established pursuant to the University’s Student Grievance Regulations to handle complaints filed by students.

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2. Individual students, student associations, and other student self-governing bodies who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Grievance Review Committee in accordance with Student Grievance Regulations.

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1. Service introduction: International students who encounter difficulty adjusting to life in Taiwan, emotional distress, or interpersonal relationship issues may apply for counseling online, and the University will arrange counseling sessions with a therapist.

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2. Method of application:

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1) All individual psychological counseling service is on an appointment basis. Please login “NCHU single sign on system”->”All Application Entry” → “Psychological Counseling system”to apply for counselling service.n※P.S. If you’re facing trouble making online appointment, you may also phone the center with no. 04-22840241 ext. 39 during office hours or visit the center in person to make an appointment instead.n2) Notification of appointment time: The center will match you with a suitable psychologist according to your expectations for consultation and convenient meeting time. After matching you with a suitable psychologist for you, you will be notified by text message and E-mail. Please wait patiently.n3) Number of sessions: In principle, each student may reserve up to two courses of treatment of six 50-minute weekly sessions each per semester.n4) Fees: Unless otherwise stipulated, the Center’s counseling services are provided to University students free of charge.n5) Confidentiality: The Center and its counselors will keep your information strictly confidential, except in circumstances of imminent danger posed to the lives of the student themselves or to others that necessitate a mandatory report according to the law.n6) Safety: For the safety of all parties involved, dangerous objects are prohibited in the counseling space.

1. Introduction:nnEach counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes towards life through a series of explorative, topic-based activities. If you and your classmates are interested, you can sign up for a session or ask your academic advisor to do it for you.nn2. Application procedures:nn1) Download the application form from the Health and Counseling Center website.nn2) Email the completed form to counsel@nchu.edu.tw.nn3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the details of the appointment.nn4) Three days prior to the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.nn5) After the counseling session, participants are required to fill out a feedback questionnaire.

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.nn2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.nn3. Deadline: claims must be submitted within 2 years of the incident.nn4. Required documents:nn1) An application form and a letter of consent for the insurance company’s inquiriesnn2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution)nn3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution)nn4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible)nn5) For claims involving bone fractures, a copy of the X-ray image is required.

Employees who wish to apply for NHI coverage for themselves or their dependents may visit the NHI and Labor Insurance Application and Change System (link available on the Personnel Department website) and provide their or their dependents’ personal information and the starting date of the coverage.

Quota-based faculty members, civil servants, technicians, and custodians over the age of 40 are eligible for the health examination subsidy every other year.

To file a labor insurance claim, download and fill out the appropriate form on the Bureau of Labor Insurance website and submit it to the Personnel Department, which will review the form and attach a seal of approval.

The minimum legal age for drinking and smoking is 20 in Taiwan, and driving under the influence of alcohol is strictly prohibited by law. Furthermore, cigarettes and alcoholic beverages are prohibited throughout NCHU.Many international students have fallen victim to scam calls, which are prevalent in Taiwan. As a reminder, do not provide any personal information such as your bank account number, online banking login credentials, date of birth, and even the romanized spelling of your name, as such information can be used to gain control of your bank account. When you receive a call from an unknown caller who claims to be a government, telecom, or bank employee, do not answer any questions or listen to their orders. Your best course of action is to hang up immediately, or ask for their number and report it to the 165 Antifraud Hotline (reachable by cellphones) to see if it is indeed a scam call.

According to Article 17 of the ‘Rules of Labor Health Protection,’ employers shall provide regular general health examinations for their employees based on the following conditions:nAnnual health examinations for employees over the age of 65.nHealth examinations once every three years for employees between the ages of 40 and 65.nHealth examinations once every five years for employees under the age of 40.nEmployees in other age groups shall receive periodic health examinations.nFor example, a 30-year-old employee who received a new employee health examination in 2016 will be required to undergo another health examination in 2021.

An investigation into occupational accidents reveals that the majority (>80%) of accidents are caused by human error or unsafe behavior.nnThe most effective way to prevent such accidents is through labor safety and health training. This training helps promote safe working methods and correct hygiene practices, thereby preventing losses or injuries caused by occupational accidents.nnThe investigations into occupational accidents found that ‘man-caused factors’ are the major reasons behind these incidents. Approximately 80% of unsafe actions originate from human activities.nnThe prevention and control measures rely on the promotion of “labor occupational health and safety education and training.” This education and training help establish safe working methods and correct hygiene concepts for employees, effectively preventing losses and damages caused by occupational accidents.

Pursuant to Articles 30 and 31 of the ‘Occupational Safety and Health Act,’ employers are required to institute hazard assessments, controls, and hierarchy management measures for work that is potentially hazardous to maternal health. Violators are subject to a fine ranging from NT$30,000 to NT$300,000.nIn accordance with the law, NCHU shall implement maternal health protection measures for its employees. As a result, pregnant employees are granted priority usage of ‘maternity parking spaces’ painted in pink, along with a discount on vehicle parking fees.nEligibility: Female employees who are pregnant, who have given birth to a child in the most recent one-year period, or who are still breastfeeding.

To aid in the enforcement of the school-wide laboratory risk management system for better supervision and management of the occupational safety and health of personnel at on-campus research venues, faculty members are required to provide the following information through the Research Venue Operations Management System.nThe University’s research venues are divided into the following three levels pursuant to the Occupational Safety and Health Management Act:n1. Level 1: High-risk venues (The University currently has no Level 1 laboratories)；n2. Level 2: Medium-risk venues (e.g., laboratories and other venues for experiments in the College of Science, College of Engineering, College of Agriculture and Natural Resources, College of Life Sciences, and College of Veterinary Medicine)；n3. Level 3: Low-risk venues (e.g., research rooms and offices in the College of Liberal Arts, College of Law and Politics, and College of Management).nTo ensure the compliance of research venues managed by venue representatives (faculty members) and the cooperation of personnel (faculty members, laborers, and/or students) with the applicable provisions of the Occupational Safety and Health Act, please update the Research Venue Operations Management System with the following information to help the University better manage its research venues:n1) Basic information of the research venuen2) Identification of especially hazardous operationsn3) Personnel informationn4) Information on certified/licensed techniciansn5) Information on internal training proceduresn6) Information on chemicals used

In 2024, NCHU signed contracts with 34 designated medical institutions, including 10 hospitals and 24 clinics, to offer discounts on consultation registration fees and certain out-of-pocket medical expenses for our faculty and students.nn※ Discounts will only be applied if the official student or faculty identification document is presented during the consultation.nn※ All contracted hospitals and clinics are bilingual-friendly.