為推動國際化並創造友善雙語校園環境，興大歷經近兩年籌備，並在教育部高教深耕計畫國際專章經費挹注下成立的「國際行政支持辦公室」於113年2月1日揭牌，活動由校長詹富智、副校長暨國際事務長周濟衆及玉山學者伊森姆教授 (Dr. Wilhelm Gruissem) 開場致詞，並於眾人見證下順利揭牌，正式為全校師生提供服務。
To promote internationalization and create a friendly bilingual campus environment, National Chung Hsing University (NCHU), after nearly two years of preparation and with support from the Ministry of Education’s Higher Education Sprout Project, has officially launched the “Office of International Administrative Support” (OIAS) on February 1st, 2024. The event began with opening remarks from President Fuh-Jyh Jan, Senior Vice President for International Affairs Chi-Chung Chou, and Yushan Fellow Dr. Wilhelm Gruissem. This was followed by a successful unveiling ceremony, officially inaugurating services for the entire university community.
The “Office of International Administrative Support” (OIAS), a university-level cross-departmental task force, aims to integrate and establish cross-departmental communication mechanisms and build a comprehensive system for international administrative support. This encompasses the “International Students and Scholar Services” (ISSS) and the “English-speaking Service Contact”, providing international faculty and students with one-stop services and a bilingual information platform.
In its initial phase, 13 seed personnel from primary administrative units have been recruited as the “English-speaking Service Contact.” They are currently undergoing training in international competencies, communication skills, and cultural literacy to enhance the quality of international administrative services. Simultaneously, the “International Students and Scholar Services” (ISSS) have been actively engaging in integrating and translating essential information, as well as collaborating closely with the English-speaking Service Contacts to provide seamless services, effectively addressing administrative challenges encountered by international faculty and students due to unfamiliarity with departmental operations or language barriers.
Furthermore, NCHU has pioneered a user-friendly bilingual information platform called “ASK NCHU,” which compiles translated common queries related to international faculty and students, along with procedures and information provided by corresponding administrative departments. In the case of unsolved issues, international faculty and students can book appointments online for one-stop consultation services coordinated by the International Students and Scholar Services (ISSS). The platform link is now prominently featured on the homepages of various administrative, academic, and research units within the university (https://iss.nchu.edu.tw/asknchu-en/), making it more accessible for the international community.
With the establishment of the Office of International Administrative Support, NCHU achieves a significant milestone in its pursuit of internationalization. The university has systematically implemented measures, including unifying the English names of internal units, installing bilingual signage across the campus, and improving the university’s English website. These initiatives are designed to create a welcoming environment for international faculty and students, contributing to a happy and inclusive campus atmosphere.
NCHU Officially Launches the Office of International Administrative Support to Upgrade Services for International Faculty and Students
左至右：張嘉玲前國際長、玉山學者Dr. Wilhelm Gruissem、詹富智校長、周濟眾副校長兼國際長、張玉芳教務長
NCHU Officially Launches the Office of International Administrative Support to Upgrade Services for International Faculty and Students
左至右：張嘉玲前國際長、玉山學者Dr. Wilhelm Gruissem、詹富智校長、周濟眾副校長兼國際長、張玉芳教務長
