Office of Student Affairs

Student Group Insurance

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

  (1) An application form and a letter of consent for the insurance company’s inquiries;

  (2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution);

  (3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution);

  (4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible);

  (5) For claims involving bone fractures, a copy of the X-ray image is required.

Financial Aid for Student Living Expenses

Students may receive financial aid for student living expenses in exchange for teaching assistantships, campus environment maintenance, social services, and other service learning activities that are conducive to public and social welfare.

Emergency Relief Funds

1. Students who face any of the following emergencies during their period of study at the University may be eligible for emergency relief funds:

  (1) Hospitalization for an injury or illness when unable to pay for medical expenses due to financial hardship;

  (2) A major familial incident resulting in financial hardship;

  (3) Death;

  (4) Other incidents that require emergency relief.

2. To apply for emergency relief funds, the affected student or their advisor should fill out the application form and submit it along with the necessary supporting documents to the department chair/institute director and college dean for signing. Applications will be reviewed by the Office of Student Affairs’ Division of Student Life, which shall then forward them to the University’s President for approval.

3. Emergency relief funds of up to NT$30,000 may be released once per incident. The NCHU Student Emergency Relief Funds Application Guidelines and application form are available for download on the Division of Student Life website.

Rental Bulletins

The rental information listed on the website (Mandarin only) is for students’ reference only and should not be construed as an endorsement by the University. Please inspect the property in person before renting.
Landlords are prohibited from charging students a finder’s fee. To safeguard your rights, call 04-22840657 or visit the Office (2F, Hui-Sun Memorial Hall) in person if you are charged additional fees.

Student dormitory

This section contains information on student dormitory located on the Main Campus and Nantou Campus, including room types and sizes, bedframe materials and dimensions, accommodation rates, available facilities, interior photos, and contact information for each dormitory.

Physical Examination for Freshmen

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

  (1) Students may accept the on-campus health examination service provided for all new students.

  (2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

  (1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

  (2) External health examination results are only valid if issued within the three months leading up to the new semester. Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

Student Appeals

1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Appeal Review Committee has been established pursuant to the University’s Guidelines on Student Appeal Procedures to handle complaints filed by students.

2. Individual students, student associations, and other student self-governing bodies (hereinafter referred to as “complainant”) who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Appeal Review Committee pursuant to the Guidelines on Student Appeal Procedures.

Student Counseling

1. Service introduction: International students who encounter difficulty adjusting to life in Taiwan, emotional distress, or interpersonal relationship issues may apply for counseling online, and the University will arrange counseling sessions with a therapist.

2. Method of application:

    (1) All sessions for personal psychological counseling must be arranged in advance through appointments. Please login to “NCHU single sign-on system” → “All Application Entry” → “Psychological Counseling system” to apply for counseling services.

※P.S. Should you’re facing difficulties scheduling an appointment online, you can alternatively call the Center at 04-22840241 ext. 39 during business hours or visit the Center directly to arrange an appointment.

   (2) Notification of appointment time: The Center will pair you with a suitable psychologist (therapist) based on your consultation preferences and preferred meeting schedule. Once a suitable psychologist (therapist) is found, you will receive a notification via text message and E-mail. We appreciate your patience during this process. 

   (3) Number of sessions: Each semester, students can book up to two treatment courses, with each course consisting of six weekly sessions lasting 50 minutes.

   (4) Fees: Unless otherwise stipulated, the Center’s counseling services are provided to University students free of charge.

   (5) Confidentiality: The Center and its counselors will keep your information strictly confidential, except in circumstances of imminent danger posed to the lives of the students themselves or to others that necessitate a mandatory report according to the law.

   (6) Safety: For the safety of all parties involved, dangerous objects are prohibited in the counseling space.

Sexual harassment complaints

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

Campus Bullying Complaints

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

    • Behavior that disadvantages the victim
    • Intent to harm the victim
    • Causing physical or emotional damage to the victim
    • Unequal power relations existing between the imposer and the victim.
    • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.