Office of Student Affairs

Student Counseling

I. Service Description
International students who experience difficulties related to daily life adjustment, emotional concerns, intimate relationships, or interpersonal relationships during their studies are welcome to apply for counseling services through our online system. After submitting an application, a licensed counselor will be assigned to provide regular counseling sessions.
II. Application Procedure
1. Appointment Method
Our center operates on a by-appointment-only basis. Please login to “NCHU single sign-on system” → “All Application Entry” → “Psychological Counseling system” to apply for counseling services.
※Note: If you are unable to make an appointment through the online system, you may contact us by phone during office hours or visit the Counseling Center in person for assistance.
2. Appointment Notification
After we match you with an appropriate counselor, you will be notified of your appointment time via SMS and email. Thank you for your patience while we complete the arrangement.
3. Number of Sessions
Each student may apply for one counseling round per semester.
Each round consists of six sessions, with each session lasting 50 minutes.
4. Service Fee
All counseling services provided by the Counseling Center are free of charge for enrolled students of this university.
5. Confidentiality Policy
The Counseling Center and its professional counselors are responsible for protecting your privacy and will not disclose your personal information without your consent.
Exceptions apply in situations involving immediate danger to yourself or others, or when disclosure is required by law.
6. Safety Regulations
To ensure the safety of both students and counselors, dangerous items are strictly prohibited in counseling spaces.

Sexual harassment complaints

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

Campus Bullying Complaints

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

    • Behavior that disadvantages the victim
    • Intent to harm the victim
    • Causing physical or emotional damage to the victim
    • Unequal power relations existing between the imposer and the victim.
    • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.