Office of Student Affairs

Student grievances

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  1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Grievance Review Committee has been established pursuant to the University’s Student Grievance Regulations to handle complaints filed by students.

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  2. Individual students, student associations, and other student self-governing bodies who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Grievance Review Committee in accordance with Student Grievance Regulations.

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Student Counseling

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  1. Service introduction: International students who encounter difficulty adjusting to life in Taiwan, emotional distress, or interpersonal relationship issues may apply for counseling online, and the University will arrange counseling sessions with a therapist.

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  2. Method of application:

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1) All individual psychological counseling service is on an appointment basis. Please login “NCHU single sign on system”->”All Application Entry” → “Psychological Counseling system”to apply for counselling service.n※P.S. If you’re facing trouble making online appointment, you may also phone the center with no. 04-22840241 ext. 39 during office hours or visit the center in person to make an appointment instead.n2) Notification of appointment time: The center will match you with a suitable psychologist according to your expectations for consultation and convenient meeting time. After matching you with a suitable psychologist for you, you will be notified by text message and E-mail. Please wait patiently.n3) Number of sessions: In principle, each student may reserve up to two courses of treatment of six 50-minute weekly sessions each per semester.n4) Fees: Unless otherwise stipulated, the Center’s counseling services are provided to University students free of charge.n5) Confidentiality: The Center and its counselors will keep your information strictly confidential, except in circumstances of imminent danger posed to the lives of the student themselves or to others that necessitate a mandatory report according to the law.n6) Safety: For the safety of all parties involved, dangerous objects are prohibited in the counseling space.

Sexual harassment complaints

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.