NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

• • Behavior that disadvantages the victim

• • Intent to harm the victim

• • Causing physical or emotional damage to the victim

• • Unequal power relations existing between the imposer and the victim.

• • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.

School Physician Medical Consultation Service Description
I. Purpose of the Service

To provide faculty, staff, and students of the university with diversified health consultation and medical advice services, the university has appointed five attending physicians from teaching hospitals across multiple medical specialties as part-time school physicians.
These physicians provide scheduled medical consultation services on a rotating basis, assisting faculty and students with initial health assessments, health-related consultations, and recommendations for appropriate medical care.

II. Service Content

Health-related consultations and preliminary health assessments.

Medical advice and health promotion consultations.

Referrals to medical institutions when necessary.

One physician consultation session is provided each day.

Please refer to the announcement link below for the physician consultation schedule.

III. Regulations Regarding Medication and Prescriptions

In accordance with Article 50 of the Pharmaceutical Affairs Act, medications that require a physician’s prescription may not be dispensed without a valid prescription issued by a physician.

The school physician service is consultative in nature; no medications are provided on-site.

Oral and topical medications will not be prescribed during school physician consultation sessions.

IV. Important Notes

If further diagnosis, examinations, or medication are required, individuals are advised to seek care at medical institutions accredited by the Ministry of Health and Welfare.

The Health and Counseling Center can provide information on contracted medical institutions and related medical consultation recommendations.

1. When receiving a suspicious phone call, remember the “hear, hang up, and verify” principle.

Hang up the phone immediately if you hear something suspicious, and call the 165 Fraud Prevention Hotline for verification.

Do not transfer any money at a bank or ATM to avoid being scammed.

2. Fraud prevention:

Please add Trend Micro Fraud Prevention Pro as a friend on LINE, install the Trend Micro Check browser extension, turn off iMessage when not in use, and keep the 3C (calm-check-call) principle in mind.

3. What to do if you have been scammed:

Collect the necessary supporting documents and file a police report at the local police station or via the National Police Agency website, through which you may follow up on updates to your case.

The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

  (1) Students may accept the on-campus health examination service provided for all new students.

  (2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

  (1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

  (2) External health examination results are only valid if issued within the three months leading up to the new semester. Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Appeal Review Committee has been established pursuant to the University’s Guidelines on Student Appeal Procedures to handle complaints filed by students.

2. Individual students, student associations, and other student self-governing bodies (hereinafter referred to as “complainant”) who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Appeal Review Committee pursuant to the Guidelines on Student Appeal Procedures.

I. Service Description
International students who experience difficulties related to daily life adjustment, emotional concerns, intimate relationships, or interpersonal relationships during their studies are welcome to apply for counseling services through our online system. After submitting an application, a licensed counselor will be assigned to provide regular counseling sessions.
II. Application Procedure
1. Appointment Method
Our center operates on a by-appointment-only basis. Please login to “NCHU single sign-on system” → “All Application Entry” → “Psychological Counseling system” to apply for counseling services.
※Note: If you are unable to make an appointment through the online system, you may contact us by phone during office hours or visit the Counseling Center in person for assistance.
2. Appointment Notification
After we match you with an appropriate counselor, you will be notified of your appointment time via SMS and email. Thank you for your patience while we complete the arrangement.
3. Number of Sessions
Each student may apply for one counseling round per semester.
Each round consists of six sessions, with each session lasting 50 minutes.
4. Service Fee
All counseling services provided by the Counseling Center are free of charge for enrolled students of this university.
5. Confidentiality Policy
The Counseling Center and its professional counselors are responsible for protecting your privacy and will not disclose your personal information without your consent.
Exceptions apply in situations involving immediate danger to yourself or others, or when disclosure is required by law.
6. Safety Regulations
To ensure the safety of both students and counselors, dangerous items are strictly prohibited in counseling spaces.

1. Introduction:

Each counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes toward life through a series of explorative, topic-based activities. If you and your classmates are interested, sign up for a session or ask your academic advisor to do it.

2. Application procedures:

  (1) Download the application form from the Health and Counseling Center website.

  (2) Email the completed form to counsel@nchu.edu.tw.

  (3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the appointment details.

  (4) Three days before the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.

  (5) After the counseling session, participants are required to fill out a feedback questionnaire.

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

  (1) An application form and a letter of consent for the insurance company’s inquiries;

  (2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution);

  (3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution);

  (4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible);

  (5) For claims involving bone fractures, a copy of the X-ray image is required.

Employees who wish to apply for NHI coverage for themselves or their dependents may visit the NHI and Labor Insurance Application and Change System (link available on the Personnel Department website) and provide their or their dependents’ personal information and the starting date of the coverage.

Quota-based faculty members, civil servants, technicians, and custodians over the age of 40 are eligible for the health examination subsidy every other year.

To file a labor insurance claim, download and fill out the appropriate form on the Bureau of Labor Insurance website and submit it to the Personnel Department, which will review the form and attach a seal of approval.

The minimum legal age for drinking is 18 and smoking is 20 in Taiwan, and driving under the influence of alcohol is strictly prohibited by law. Furthermore, cigarettes and alcoholic beverages are prohibited throughout NCHU.Many international students have fallen victim to scam calls, which are prevalent in Taiwan. As a reminder, do not provide any personal information such as your bank account number, online banking login credentials, date of birth, and even the romanized spelling of your name, as such information can be used to gain control of your bank account. When you receive a call from an unknown caller who claims to be a government, telecom, or bank employee, do not answer any questions or listen to their orders. Your best course of action is to hang up immediately, or ask for their number and report it to the 165 Antifraud Hotline (reachable by cellphones) to see if it is indeed a scam call.

According to Article 17 of the ‘Rules of Labor Health Protection,’ employers shall provide regular general health examinations for their employees based on the following conditions:

Annual health examinations for employees over the age of 65.

Health examinations once every three years for employees between the ages of 40 and 65.

Health examinations once every five years for employees under the age of 40.

Employees in other age groups shall receive periodic health examinations.nFor example, a 30-year-old employee who received a new employee health examination in 2016 will be required to undergo another health examination in 2021.

An investigation into occupational accidents reveals that the majority (>80%) of accidents are caused by human error or unsafe behavior.

The most effective way to prevent such accidents is through labor safety and health training. This training helps promote safe working methods and correct hygiene practices, thereby preventing losses or injuries caused by occupational accidents.

The investigations into occupational accidents found that ‘man-caused factors’ are the major reasons behind these incidents. Approximately 80% of unsafe actions originate from human activities.

The prevention and control measures rely on the promotion of “labor occupational health and safety education and training.” This education and training help establish safe working methods and correct hygiene concepts for employees, effectively preventing losses and damages caused by occupational accidents.

Implemented in accordance with Articles 30 and 31 of the Occupational Safety and Health Act.

Employers are required to implement hazard assessment, control, and graded management measures for work that may pose a risk to maternal health. Violations of these regulations are subject to a fine ranging from NT$30,000 to NT$300,000.

To comply with legal requirements regarding the maternal health protection of female workers, we are introducing exclusive pink “Maternity Parking Spaces” alongside car and motorcycle parking discounts specifically for pregnant staff members.

Eligible Applicants:

Female employees who are currently pregnant.

Female employees who are within one year postpartum (after childbirth).

Female employees who are more than one year postpartum but are still continuing to breastfeed.Implemented in accordance with Articles 30 and 31 of the Occupational Safety and Health Act.

Employers are required to implement hazard assessment, control, and graded management measures for work that may pose a risk to maternal health. Violations of these regulations are subject to a fine ranging from NT$30,000 to NT$300,000.

To comply with legal requirements regarding the maternal health protection of female workers, we are introducing exclusive pink “Maternity Parking Spaces” alongside car and motorcycle parking discounts specifically for pregnant staff members.

Eligible Applicants:

Female employees who are currently pregnant.

Female employees who are within one year postpartum (after childbirth).

Female employees who are more than one year postpartum but are still continuing to breastfeed.

To aid in the enforcement of the school-wide laboratory risk management system for better supervision and management of the occupational safety and health of personnel at on-campus research venues, faculty members are required to provide the following information through the Research Venue Operations Management System.

The University’s research venues are divided into the following three levels pursuant to the Occupational Safety and Health Management Act:

1. Level 1: High-risk venues (The University currently has no Level 1 laboratories)；

2. Level 2: Medium-risk venues (e.g., laboratories and other venues for experiments in the College of Science, College of Engineering, College of Agriculture and Natural Resources, College of Life Sciences, and College of Veterinary Medicine)；

3. Level 3: Low-risk venues (e.g., research rooms and offices in the College of Liberal Arts, College of Law and Politics, and College of Management).nTo ensure the compliance of research venues managed by venue representatives (faculty members) and the cooperation of personnel (faculty members, laborers, and/or students) with the applicable provisions of the Occupational Safety and Health Act, please update the Research Venue Operations Management System with the following information to help the University better manage its research venues:

1) Basic information of the research venue

2) Identification of especially hazardous operations

3) Personnel information

4) Information on certified/licensed technicians

5) Information on internal training procedures

6) Information on chemicals used

It’s Foreign Student Insurance (International Students’ Group Medical Insurance). FSI is provided for the foreign students who are not eligible for National Health Insurance. A foreign student who does not have NHI is mandatory to enroll in the FSI plan, and the fee will be included in the tuition bill.

Rights and Responsibilities for International Students(Foreigners) Joining the National Health Insurance (NHI).

Program of the R.O.C.Foreigners with an Alien Resident Certificate (ARC) who have resided in Taiwan for more than six months are required to enroll in the National Health Insurance (NHI) program. (Within the six months, if the applicant leaves Taiwan for 2 times and more, or the departure time is longer than 1 month, the period will be recalculated.)

It’s Students Safety Insurance. SSI is required as the basic insurance plan for all registered NCHU students. All NCHU degree-seeking students are required to enroll in the SSI plan every semester.

NCHU signed contracts with designated medical institutions, including hospitals and clinics, to offer discounts on consultation registration fees and certain out-of-pocket medical expenses for our faculty and students.

※ Discounts will only be applied if the official student or faculty identification document is presented during the consultation.

※ All contracted hospitals and clinics are bilingual-friendly.

NCHU students who encounter sexual molestation, harassment, or bullying on campus may file a complaint with the University or request legal consultation and counseling.

1. “Campus bullying” refers to any type of bullying behavior imposed on students of the University on or off campus by any faculty member, employee, contract worker, or student, regardless of their affiliation with NCHU.

2. Elements that constitute campus bullying:

• • Behavior that disadvantages the victim

• • Intent to harm the victim

• • Causing physical or emotional damage to the victim

• • Unequal power relations existing between the imposer and the victim.

• • Other incidents deemed as bullying by the Campus Bullying Prevention Committee.

3. The Ministry of Education Anti-Bullying Hotline (1953) has specialists online 24/7 to offer counseling and bullying reporting services.

School Physician Medical Consultation Service Description
I. Purpose of the Service

To provide faculty, staff, and students of the university with diversified health consultation and medical advice services, the university has appointed five attending physicians from teaching hospitals across multiple medical specialties as part-time school physicians.
These physicians provide scheduled medical consultation services on a rotating basis, assisting faculty and students with initial health assessments, health-related consultations, and recommendations for appropriate medical care.

II. Service Content

Health-related consultations and preliminary health assessments.

Medical advice and health promotion consultations.

Referrals to medical institutions when necessary.

One physician consultation session is provided each day.

Please refer to the announcement link below for the physician consultation schedule.

III. Regulations Regarding Medication and Prescriptions

In accordance with Article 50 of the Pharmaceutical Affairs Act, medications that require a physician’s prescription may not be dispensed without a valid prescription issued by a physician.

The school physician service is consultative in nature; no medications are provided on-site.

Oral and topical medications will not be prescribed during school physician consultation sessions.

IV. Important Notes

If further diagnosis, examinations, or medication are required, individuals are advised to seek care at medical institutions accredited by the Ministry of Health and Welfare.

The Health and Counseling Center can provide information on contracted medical institutions and related medical consultation recommendations.

1. When receiving a suspicious phone call, remember the “hear, hang up, and verify” principle.

Hang up the phone immediately if you hear something suspicious, and call the 165 Fraud Prevention Hotline for verification.

Do not transfer any money at a bank or ATM to avoid being scammed.

2. Fraud prevention:

Please add Trend Micro Fraud Prevention Pro as a friend on LINE, install the Trend Micro Check browser extension, turn off iMessage when not in use, and keep the 3C (calm-check-call) principle in mind.

3. What to do if you have been scammed:

Collect the necessary supporting documents and file a police report at the local police station or via the National Police Agency website, through which you may follow up on updates to your case.

The Office of Student Safety has dedicated staff on call 24/7/365 to assist students experiencing an emergency: (04) 22870885.

1. All new students, regardless of their level of study, must undergo the new student health examination.

2. Examination method:

  (1) Students may accept the on-campus health examination service provided for all new students.

  (2) Alternatively, students may choose to undergo a health examination at an external medical institution if they are unable to attend the on-campus examination.

3. Other requirements:

  (1) Students who choose to have their health examinations performed elsewhere are required to pay for the cost out-of-pocket.

  (2) External health examination results are only valid if issued within the three months leading up to the new semester. Please download the Student Health Information Card from https://reurl.cc/2blLp6 and take it with you to the medical institution where the examination will be performed.

1. To safeguard students’ learning, living, and educational rights, and to ensure campus tranquility, the Student Appeal Review Committee has been established pursuant to the University’s Guidelines on Student Appeal Procedures to handle complaints filed by students.

2. Individual students, student associations, and other student self-governing bodies (hereinafter referred to as “complainant”) who believe that a punishment, administrative measure, or resolution issued by the University is unlawful and thus infringes their rights or interests may file a complaint with the Student Appeal Review Committee pursuant to the Guidelines on Student Appeal Procedures.

I. Service Description
International students who experience difficulties related to daily life adjustment, emotional concerns, intimate relationships, or interpersonal relationships during their studies are welcome to apply for counseling services through our online system. After submitting an application, a licensed counselor will be assigned to provide regular counseling sessions.
II. Application Procedure
1. Appointment Method
Our center operates on a by-appointment-only basis. Please login to “NCHU single sign-on system” → “All Application Entry” → “Psychological Counseling system” to apply for counseling services.
※Note: If you are unable to make an appointment through the online system, you may contact us by phone during office hours or visit the Counseling Center in person for assistance.
2. Appointment Notification
After we match you with an appropriate counselor, you will be notified of your appointment time via SMS and email. Thank you for your patience while we complete the arrangement.
3. Number of Sessions
Each student may apply for one counseling round per semester.
Each round consists of six sessions, with each session lasting 50 minutes.
4. Service Fee
All counseling services provided by the Counseling Center are free of charge for enrolled students of this university.
5. Confidentiality Policy
The Counseling Center and its professional counselors are responsible for protecting your privacy and will not disclose your personal information without your consent.
Exceptions apply in situations involving immediate danger to yourself or others, or when disclosure is required by law.
6. Safety Regulations
To ensure the safety of both students and counselors, dangerous items are strictly prohibited in counseling spaces.

1. Introduction:

Each counseling session is led by a professional counselor who guides participants to better understand themselves and their ideas, thoughts, and attitudes toward life through a series of explorative, topic-based activities. If you and your classmates are interested, sign up for a session or ask your academic advisor to do it.

2. Application procedures:

  (1) Download the application form from the Health and Counseling Center website.

  (2) Email the completed form to counsel@nchu.edu.tw.

  (3) Applications must be submitted at least 20 days in advance. A staff member will call or email you within 3 business days of receiving your application to confirm the appointment details.

  (4) Three days before the appointment, the staff member will call you again to confirm the contents of the counseling session and the necessary preparations on your part.

  (5) After the counseling session, participants are required to fill out a feedback questionnaire.

1. Students who are injured in an accident or hospitalized for treatment of an illness may file a student group insurance claim.

2. Eligibility: students with official NCHU student status or who are currently on a leave of absence are eligible as long as they continue to pay the necessary insurance premiums.

3. Deadline: claims must be submitted within 2 years of the incident.

4. Required documents:

  (1) An application form and a letter of consent for the insurance company’s inquiries;

  (2) A certificate of diagnosis (original copy preferred, or photocopy with the official seal of the medical institution);

  (3) Medical bill receipt (original copy preferred, or photocopy with the official seal of the medical institution);

  (4) A photocopy of your passbook cover (with the account holder, branch number, and account number clearly legible);

  (5) For claims involving bone fractures, a copy of the X-ray image is required.

Employees who wish to apply for NHI coverage for themselves or their dependents may visit the NHI and Labor Insurance Application and Change System (link available on the Personnel Department website) and provide their or their dependents’ personal information and the starting date of the coverage.

Quota-based faculty members, civil servants, technicians, and custodians over the age of 40 are eligible for the health examination subsidy every other year.

To file a labor insurance claim, download and fill out the appropriate form on the Bureau of Labor Insurance website and submit it to the Personnel Department, which will review the form and attach a seal of approval.

The minimum legal age for drinking is 18 and smoking is 20 in Taiwan, and driving under the influence of alcohol is strictly prohibited by law. Furthermore, cigarettes and alcoholic beverages are prohibited throughout NCHU.Many international students have fallen victim to scam calls, which are prevalent in Taiwan. As a reminder, do not provide any personal information such as your bank account number, online banking login credentials, date of birth, and even the romanized spelling of your name, as such information can be used to gain control of your bank account. When you receive a call from an unknown caller who claims to be a government, telecom, or bank employee, do not answer any questions or listen to their orders. Your best course of action is to hang up immediately, or ask for their number and report it to the 165 Antifraud Hotline (reachable by cellphones) to see if it is indeed a scam call.

According to Article 17 of the ‘Rules of Labor Health Protection,’ employers shall provide regular general health examinations for their employees based on the following conditions:

Annual health examinations for employees over the age of 65.

Health examinations once every three years for employees between the ages of 40 and 65.

Health examinations once every five years for employees under the age of 40.

Employees in other age groups shall receive periodic health examinations.nFor example, a 30-year-old employee who received a new employee health examination in 2016 will be required to undergo another health examination in 2021.

An investigation into occupational accidents reveals that the majority (>80%) of accidents are caused by human error or unsafe behavior.

The most effective way to prevent such accidents is through labor safety and health training. This training helps promote safe working methods and correct hygiene practices, thereby preventing losses or injuries caused by occupational accidents.

The investigations into occupational accidents found that ‘man-caused factors’ are the major reasons behind these incidents. Approximately 80% of unsafe actions originate from human activities.

The prevention and control measures rely on the promotion of “labor occupational health and safety education and training.” This education and training help establish safe working methods and correct hygiene concepts for employees, effectively preventing losses and damages caused by occupational accidents.

Implemented in accordance with Articles 30 and 31 of the Occupational Safety and Health Act.

Employers are required to implement hazard assessment, control, and graded management measures for work that may pose a risk to maternal health. Violations of these regulations are subject to a fine ranging from NT$30,000 to NT$300,000.

To comply with legal requirements regarding the maternal health protection of female workers, we are introducing exclusive pink “Maternity Parking Spaces” alongside car and motorcycle parking discounts specifically for pregnant staff members.

Eligible Applicants:

Female employees who are currently pregnant.

Female employees who are within one year postpartum (after childbirth).

Female employees who are more than one year postpartum but are still continuing to breastfeed.Implemented in accordance with Articles 30 and 31 of the Occupational Safety and Health Act.

Employers are required to implement hazard assessment, control, and graded management measures for work that may pose a risk to maternal health. Violations of these regulations are subject to a fine ranging from NT$30,000 to NT$300,000.

To comply with legal requirements regarding the maternal health protection of female workers, we are introducing exclusive pink “Maternity Parking Spaces” alongside car and motorcycle parking discounts specifically for pregnant staff members.

Eligible Applicants:

Female employees who are currently pregnant.

Female employees who are within one year postpartum (after childbirth).

Female employees who are more than one year postpartum but are still continuing to breastfeed.

To aid in the enforcement of the school-wide laboratory risk management system for better supervision and management of the occupational safety and health of personnel at on-campus research venues, faculty members are required to provide the following information through the Research Venue Operations Management System.

The University’s research venues are divided into the following three levels pursuant to the Occupational Safety and Health Management Act:

1. Level 1: High-risk venues (The University currently has no Level 1 laboratories)；

2. Level 2: Medium-risk venues (e.g., laboratories and other venues for experiments in the College of Science, College of Engineering, College of Agriculture and Natural Resources, College of Life Sciences, and College of Veterinary Medicine)；

3. Level 3: Low-risk venues (e.g., research rooms and offices in the College of Liberal Arts, College of Law and Politics, and College of Management).nTo ensure the compliance of research venues managed by venue representatives (faculty members) and the cooperation of personnel (faculty members, laborers, and/or students) with the applicable provisions of the Occupational Safety and Health Act, please update the Research Venue Operations Management System with the following information to help the University better manage its research venues:

1) Basic information of the research venue

2) Identification of especially hazardous operations

3) Personnel information

4) Information on certified/licensed technicians

5) Information on internal training procedures

6) Information on chemicals used

It’s Foreign Student Insurance (International Students’ Group Medical Insurance). FSI is provided for the foreign students who are not eligible for National Health Insurance. A foreign student who does not have NHI is mandatory to enroll in the FSI plan, and the fee will be included in the tuition bill.

Rights and Responsibilities for International Students(Foreigners) Joining the National Health Insurance (NHI).

Program of the R.O.C.Foreigners with an Alien Resident Certificate (ARC) who have resided in Taiwan for more than six months are required to enroll in the National Health Insurance (NHI) program. (Within the six months, if the applicant leaves Taiwan for 2 times and more, or the departure time is longer than 1 month, the period will be recalculated.)

It’s Students Safety Insurance. SSI is required as the basic insurance plan for all registered NCHU students. All NCHU degree-seeking students are required to enroll in the SSI plan every semester.

NCHU signed contracts with designated medical institutions, including hospitals and clinics, to offer discounts on consultation registration fees and certain out-of-pocket medical expenses for our faculty and students.

※ Discounts will only be applied if the official student or faculty identification document is presented during the consultation.

※ All contracted hospitals and clinics are bilingual-friendly.